Health and Safety Information
Updated April 15, 2022
Madison Opera’s top priority is the safety of our audience, artists, technicians, and staff. As the pandemic is ever-evolving, we are continuing to monitor local data and guidance from Public Health Madison & Dane County and the CDC.
Face masks are required for all audience members at Orpheus in the Underworld, in both the Overture Hall lobby and in the theater itself. Proof of vaccination or a recent negative COVID-19 test is no longer required.
If you are unable or unwilling to wear a face mask, we will refund your tickets. Subscription refunds are available through Madison Opera at 608-238-8085; single ticket refunds are available through the Overture Center ticket office at 608-258-4141.
In addition, we ask the following of all Madison Opera audience members:
1. Do not attend a Madison Opera performance or event if you have COVID-19, are experiencing any COVID-19-related symptoms, or have been exposed to COVID-19 in the past 14 days.
· If you are unable to attend a performance for this reason, or because you believe your attendance may endanger your health and safety, we will be happy to issue a refund, as long as you notify Madison Opera prior to the performance. Refunds may take up to a week to process.
2. Attendees understand that there is an inherent risk of exposure to COVID-19 in any public place where people are present. Those purchasing or attending Madison Opera events voluntarily assume all risks related to exposure to COVID-19.
3. Audience members must follow all health and safety procedures and signage posted while at Opera events. Madison Opera reserves the right to require visitors who do not follow our guidelines to leave an event immediately. Any visitors who are disrespectful or discourteous to other guests, staff, or volunteers may also be asked to leave.
As guidelines evolve, so may rules and protocols. Updated information will be available on this webpage and provided in all pre-show communications to ticketholders.
Please note that all shows will be performed full-length, with intermissions, and houses will be seated at full capacity.
Thank you for your support and flexibility as we work to keep everyone safe and healthy. We look forward to sharing live performances with you!